What Problem Are You Trying To Solve?

What Problem Are You Trying To Solve?

When I was a demand planner at Philips, the problems I was trying to solve were: getting the right quantity of electronic goods to the right European warehouse at the right time. managing my quarterly and year end stock targets making sure we didn’t have any old...
Are You A Controller?

Are You A Controller?

Are you a controller? I am. I have controller tendencies. If a decision hasn’t been made, I’ll step in and decide. If a situation needs to be brought under control, I’ll be there first to step in. If something needs to be done, I’ll roll up my...
What Is Active Listening?

What Is Active Listening?

I recently found myself telling a group of really senior leaders that my job as trainer/facilitator is basically getting adults to learn to talk to each other. And it’s an incredible oversimplification of what I do as a facilitator, but when you really look at...